PRIVACY policy

1. General Information

We appreciate your visit to our website and thank you for your interest in SHOPELO and our products. Protecting your privacy when using our website is important to us. This policy outlines how we handle your data and the measures we take to ensure your data is protected.

2. Who We Are

SHOPELO is operated by Taste Factory Pty Ltd t/as SHOPELO.

Our Website address is: www.shopelo.au
Email: service@shopelo.au

Phone: 0493139164
ABN: 35 640 003 970
Address: Taste Factory Pty Ltd t/as SHOPELO, PO Box 3140, Myaree WA 6154, Australia

Or you can use our Contact Form

3. Data Collection and Use

3.1. Website Visits

When you visit our website, we collect certain information automatically to enhance your experience. This includes:

• The pages you visit
• Date and time of access
• Amount of data transmitted
• Your browser type and version
• Your operating system
• Your IP address (anonymized where applicable)

This data is stored in server log files and is necessary to display our website and ensure its stability and security. We do not link this data to individuals unless we identify suspicious or illegal activities.

3.2. Comments

When visitors leave comments on our site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help detect spam. If you use Gravatar, an anonymized string (hash) of your email address may be provided to the Gravatar service to see if you are using it. Gravatar’s privacy policy can be found here. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

3.3. Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

3.4. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use both session cookies, which expire after your browser session ends, and persistent cookies, which remain on your device until they expire or you delete them.

• Comment Cookies: If you leave a comment, you can opt-in to save your name, email, and website in cookies for your convenience. These cookies last for one year.
• Login Cookies: When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” extends your login session for two weeks.
• Editing or Publishing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser, indicating the post ID of the article. This cookie expires after one day.

You can adjust your browser settings to notify you about cookie usage and decide on a case-by-case basis whether to accept them or not. Disabling cookies may limit the functionality of our website.

3.5. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.

4. Who We Share Your Data With

We do not share your personal data with third parties, except in the following cases:

• Comments and Spam Detection: Visitor comments may be checked through an automated spam detection service.
• Password Resets: If you request a password reset, your IP address will be included in the reset email.

5. Data Retention

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• User Accounts: We store the personal information provided by users who register on our website in their user profiles. Users can see, edit, or delete their personal information at any time (except for their username), and website administrators can also see and edit that information.

6. Your Rights Over Your Data

You have the right to:

• Access Your Data: Request an exported file of the personal data we hold about you, including any data you provided.
• Request Data Deletion: Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. How We Protect Your Data

We use SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser’s address bar.

8. Contacting Us

If you contact us via a contact form or email, we collect and use your personal data to respond to your inquiry. We store this data only for the purpose of handling your inquiry and will delete it once your inquiry has been resolved unless there are legal obligations to retain it.

9. Changes to This Policy

We reserve the right to update this privacy policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for the latest information on our privacy practices.

10. Contact Information

If you have any questions about this privacy policy or our data practices, please get in touch with us at:

• SHOPELO is operated by Taste Factory Pty Ltd t/as SHOPELO.

  Our Website address is: www.shopelo.au
  Email: service@shopelo.au

  Phone: 0493139164
  ABN: 35 640 003 970
  Address: Taste Factory Pty Ltd t/as SHOPELO, PO Box 3140, Myaree WA 6154, Australia

  Or you can use our Contact Form