Terms and Conditions

1. Introduction

Welcome to SHOPELO! These Terms & Conditions (“Terms”) govern your use of our website, products, and services. The terms ‘SHOPELO’, ‘we,’ or ‘us’ identify the website owner. The term ‘you’ refers to any individual accessing or using this website. By accessing or using our website (https://shopelo.au), you agree to comply with and be bound by these Terms. If you disagree with these Terms, please do not use our website.

2. Eligibility

To place an order on our website, you must be at least 18 years of age and capable of entering into a legally binding contract. By placing an order, you represent and warrant meeting these eligibility requirements.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time. Product prices are listed in Australian Dollars (A$) and include GST (Goods and Services Tax) where applicable. We accept payments through secure payment gateways, including credit cards (via Stripe) and PayPal. You authorize us to charge the specified amount using your chosen payment method by providing payment information.

4. Shipping

We offer shipping within mainland Australia and selected locations in Oceania upon request. Please refer to our Shipping Policy for detailed information on shipping methods, costs, destinations, and estimated delivery times. All shipping costs are non-refundable, and customers are responsible for providing accurate information. Additional shipping charges may apply if an order is returned due to an incorrect address or failed delivery attempts.

5. Returns and Refunds

We want you to be delighted with your purchase. If unsatisfied, you may return eligible items within 30 days of delivery for a refund or exchange, subject to our Return and Refund Policy. Items must be returned in “As New” condition with all original packaging and accessories intact. Customers are responsible for return shipping costs in cases of a change of mind. Certain items, such as individual or special order items, are non-returnable. Please note that we charge a 5% restocking fee for returned items.

6. Cancellations

Orders may be cancelled before they are shipped for a full refund. If an order is cancelled after shipping, the customer will be responsible for return shipping costs. Please get in touch with us promptly if you wish to cancel an order to avoid incurring these costs.

7. Privacy and Data Protection

Your privacy is important to us. We collect, use, and store your personal data in accordance with our Privacy Policy. By using our website, you consent to collecting and using your information as outlined in our Privacy Policy.

8. Intellectual Property and Content Attribution

All content on our website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of SHOPELO and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or otherwise use our content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SHOPELO shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with your use of our website or products. Our total liability to you for any claim arising from your use of our website or products shall not exceed the amount you paid for the product in question. You acknowledge that there may be errors or inaccuracies, and we disclaim any liability for such issues to the fullest extent permitted by law. Your use of any information or materials from this website is at your own risk. It is your responsibility to ensure that the products, services, or information available meet your specific needs.

10. Warranty Disclaimer

All products are sold “as is” and “as available” without any warranty, either express or implied, except as provided in our Refund and Return Policy. We do not warrant that our website will be uninterrupted or error-free or that any defects will be corrected.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Western Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia. Unauthorized use of this website could lead to claims for damages and/or criminal prosecution.

12. Changes to Terms & Conditions

The content on this website is provided for general informational purposes. We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the Terms regularly. Your continued use of the website following the posting of changes constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, please get in touch with us at:

SHOPELO is operated by Taste Factory Pty Ltd t/as SHOPELO.

Our Website address is: www.shopelo.au
Email: service@shopelo.au

Phone: 0493139164
ABN: 35 640 003 970
Address: Taste Factory Pty Ltd t/as SHOPELO, PO Box 3140, Myaree WA 6154, Australia

Or you can use our Contact Form